Join this peer exchange to examine how a Sphera customer implemented a proactive, data-driven risk management program. Gain practical insights and discuss key success factors with one of pioneers in the industry. As Sr. Director Client Services, Steffen brings over 8 years of expertise in implementing innovative solutions that enhance risk awareness and resilience. Managing the global customer operations team serving more than 3,000 customers across 80 countries, he imparts insights into emerging trends, new methodologies and technology to meet the needs of the evolving landscape.